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Meet the Team

We are a caring family business committed to supporting people live independently in the comfort of their own home.

To do this we employ truly caring people who have a genuine passion for delivering care and support with the utmost consideration, compassion and respect.

We have a strong management team (from nursing, care and well-being backgrounds) who are committed to making a difference to people's lives. You can learn more about them and our Flexicare Carers below.

Flexicare Carers and Care Coordinators

All employees are screened to ensure they share the company's passion for excellent quality care and have a high regard for people's individuality, preferences and wishes.

All employees are scrutinised through our robust recruitment process, which includes a:

  • Personality test;
  • Verbal communication test;
  • Written test;
  • Interview;
  • Enhanced Criminal Records Bureau and Independent Safeguarding Authority checks (DBS);
  • Full employment history;
  • Reference check (at least 2 references), including employment references;
  • UK work eligibility check;
  • Check on professional registrations (where applicable).

All our employees complete the extensive Flexicare training programme, including our unique Psychology of Care training course. This is the start of their self-development and learning journey, which they are committed to during their employment with us. Additional specific specialist training is undertaken where it is required by the care needs of the client.We place a great importance on helping people live as independently and comfortably as they can and improving their psychological and emotional well-being. Therefore all our employees receive regular training and up-to-date information on various health conditions, psychological and emotional well-being, improving quality of life and telecare and telehealth education. We maintain a library of books and pamphlets for self-development and produce a regular newsletter with lots of information and mental stimulation activities which is available to all employees, our clients and our partners.

Ann Whaley

Ann Whaley

(Care Director)

Ann has volunteered across numerous social care settings since her teenage years. This spurred Ann to say goodbye to her successful 29-year career in business and IT management and towards a new career in the health and social care sector. In preparation for the career change Ann completed a psychology honours degree and other postgraduate studies at the University of Leeds.

Ann is passionate about delivering holistic care focusing on emotional and psychological well-being, as well as physical well-being and the use of assisted technologies. Ann is also committed to suppo rting family and friends who act as the main carer for their loved ones.

Ann's research interests include therapies and strategies to maintain good emotional well-being, dementia, and nutrition in the elderly.

Ann believes in promoting self-development across the workforce, and supports various learning and training opportunities open to all employees.

Ann has been married for over 30 years and has 2 sons and 3 grandchildren. In her spare time Ann enjoys family life, walking and reading and visiting her large family in Ireland.

Kevin Whaley

Kevin Whaley

(Managing Director)

Kevin is an enthusiastic individual who is passionate about the rights of people to receive excellent quality care. Kevin's role is to manage new business and create partnerships with organisations with the aim of creating a more holistic care and support package for those we care and support. Kevin is keen to continually improve individual's well-being and peace of mind by helping them access services from these partners.

Kevin is also involved in establishing new business ventures that complement the care and support we provide in the comfort of people's own home. These new ventures will provide more community-based opportunities to enable better quality of life and to mitigate loneliness.

Kevin studied Business Management at the University of Leeds and completed a Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services.

In his spare time Kevin enjoys spending time with his young family having welcomed his third son in December 2018, friends and his two dogs, yorkshire terrier Archie and basset hound Murphy. His hobbies include fishing, supporting Leeds United and loves to travel.

Kim Whaley

Kim Whaley

(Finance & IT Director)

After university Kim worked in IT, up to Technical Director of a successful software house, for over 10 years. He then branched out on his own and worked as an independent consultant for a major global bank in various positions and locations for over 15 years, always being focused on customer service within the various business groups he was contracted to assist.

As Flexicare grew it became apparent that a dedicated resource was needed in the IT and financial areas of the business, so in 2012 Kim joined the company as Finance and IT director.

In his spare time Kim likes to whack a golf ball round the local golf course.

Paul Fox

Paul Fox

(HR Manager)

Paul embarked upon a career in Human Resources over 30 years ago when he joined the Royal Air Force. With extensive people management experience gleaned from within both the public and private sectors, Paul endeavours to ensure that the “human” factor of Human Resources remains at the forefront of our service delivery. Returning to the care industry after a spell spent with Local Government Paul is now looking forward to helping the company expand and enhance upon its excellent reputation.

A native of Leeds, Paul has recently made the move south to Wakefield and is now settling into his new home. A regular gym goer Paul is focused on achieving the fitness goals he has set himself but when not attending gym classes he spends as much time as possible with his extended family and meeting up with friends.

Lucy Senior

Lucy Senior

(Community Care Leader)

Lucy has a wealth of experience having worked in the care sector since 2001, initially in residential homes where she provided a wide range of services to individuals with a variety of health conditions. Her exceptional levels of care and compassion led to her becoming a deputy manager before deciding to move into domiciliary care with a focus on an independent approach.

Having started working for Flexicare at Home as a Carer in 2013, Lucy quickly rose to the position of Community Care Leader where she excelled at supervising carers, ensuring high quality care was provided. Lucy prides herself on ensuring service users receive high quality, compassionate care from properly trained care workers. Lucy has a level 5 Health & Social care QCF and is passionate about learning.

In her spare time, Lucy enjoys travelling – particularly Portugal and enjoys reading and keeping fit. Lucy enjoys spending time with her family and can often be found shopping with her 3 grown up children and 2 grandchildren.

Lucy Smith

Lucy Smith

(HR Co-Ordinator)

Lucy has worked at Flexicare since 2016, becomming a valued member of staff. Lucy's main role is to plan the rota's which is very demanding while supporting the HR and Care teams. She studied at Huddersfield University obtaining a degree in English Literature and Film Studies. She also went travelling for 6 months to America where she learnt more about the culture and other ways of life.

Lucy likes dogs very much, She also loves travelling and plans to visit as many countries as she can. She also enjoys a variety of foods from different cultures and is an avid rugby fun.

Joanne Tipple

Joanne Tipple

(Community Care Leader)

Amongst several responsibilities, Jo works in the community ensuring high levels of care, supervising carers and completing client reviews. Jo's personal beliefs centre around individuals emotional & mental wellbeing. Previously Jo has been a manager in a very busy environment, developing good people skills and teaching her the importance of patience.

Jo enjoys spending her time with her husband, daughter and family. Jo also enjoys a wide array of cuisines and regularly eats out. She loves to socialise with her friends and visit her Grandad. Jo also enjoys family holidays, taking the opportunity to travel much of the UK while her daughter's are still young.

Sarah Brudenell

Sarah Brudenell

(Specialist Trainer)

Sarah is a Registered General Nurse/District Nurse/Midwife and qualified in 1975. Sarah worked as a community nurse/midwife in The Forest of Dean in Gloucestershire for 15 years after which she spent 10 years in nursing homes and then finally started teaching in 2002.

Sarah is an ITC accredited provider for First Aid at Work training. Sarah's qualifications, knowledge, expertise and experience is utilised for training in other training courses including: Medication, Dementia, Health and Safety, Infection Control, Food Safety, Nutrition & Hydration, Pressure Sore prevention, Epilepsy & Diabetes.

Sarah trained with Dementia Care Matters so as she could deliver excellent Dementia training. The founder of Dementia Care Matters, Dr David Sheard, has been an inspiration to Sarah. The Dementia training course revolves around Dementia being an emotional experience with emotional wellbeing at the heart of true person-centred care.

Sarah's hobbies include walking, crystal healing and spending time with her grandchildren

Sarah's aspirations are to promote, through training, more awareness of the experience for people living with a dementia. On a personal level Sarah wishes to live in her little house in as eco-friendly a way as possible.

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