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"Just a short note to say how much I have appreciated all the care and attention that flexicare have given to my family during the last four years or so. In that time I've met a tremendous range of in dividual carers, all different, and nearly all of them have dedicated themselves to looking after my parents-not only highly professionally, but many with genuine love. One or two I now rank amongst my closest friends. The office staffs, too, have been utterly reliable, and in particular I'd like to thank you for your wisdom, and Gill for her dedication to the wellbeing of both my father and mother. You should be proud of your organisation"

JL (Family member)

"I would like to take this opportunity on behalf of the family to say how impressed we have been with the service you have provided for mum, so much so that we have recommended Flexicare to several friends with elderly relatives needing help. As you know my mother was initially resistant to the idea of any stranger coming in to assist her but she soon came to rely on and be fond of both her regular carers. In particular I would like to commend TN whose unfailing patience, kindness and reliability have made her a rock not only for my mother but also for me. She has been a real treasure."

HV (Family member)

"Just a note to say a very big thank you for the care Flexicare has given mum over the last few years. The excellent care given and compassion shown has enabled mum to stay as long as possible in her own home. All of her carers became her friends over the years and she enjoyed visits and chats. I know that caring for her became more difficult over the last few weeks but everyone rose to the challenge! I am grateful for the carers' hard work and felt they became my friends as well. I am also very grateful for the support I received from all of the Flexicare staff- Amanda and of course you Ann.During times of crisis you were always there-supporting me at the end of a phone-I could rely on you always to put mum first-stay overnight when necessary. I know mum loves you dearly and you became another daughter to her! Sadly the time has come where mum needs 24hr nursing care. Thank you again and best wishes to all."

AH(Family member)

"To everyone at Flexicare. Words cannot express our appreciation for the care that dad has had over the last 18 months. It has been wonderful from our point of view, such a comfort to know that he was in safe hands! The last few months have been very difficult and as you all know dad wanted to be at home and he got his wish peacefully. Thank you for all your support."

M, T and M (Family member)

"Dear Gill and staff, just a little note to say thank you so much for supporting us at mum's funeral. It was lovely to see you and for P and S to meet you too. We can't thank you enough for the care and dedication that you have shown towards mum and myself over the last two years. Your girls have always shown a commitment above and beyond the call of duty and formed such a strong and special relationship with mum. Mum looked forward to their visits and enjoyed their company. I'll miss the many conversations with you and the girls; you have been part of our family. Thank you again and do please keep in touch"

GR (Family member)

"Thank you so much for everything you've done over the last few weeks. You've made this difficult time so much better for our Dad and I know he enjoyed your company and appreciated your gracious and sensitive care. We also appreciate what you've done for the rest of the family and are glad you were here for him and us at this time. Much love and thanks."

RL's Family

"Flexicare management team, training provides and office staff, Thank you so much for providing me with excellent training that can help me with my other career. I have learnt so much over the last few weeks. Thank you for the help and support!"

KF (Past employee)

"Although my writing is not good now, I felt I had to compliment all my carers. I know I am improving, be it slowly, with their pleasant and encouraging attitude. Tracey was exceptional this morning, fitting a day's work and coming to care for my needs. Danielle was excellent at getting me to the doctors on time and managing to get me into the house. I am in a lot of pain in a lot of areas and I really appreciate the help I am given."

JH (Client)

"I have been very happy with all the care I have received from all the carers and management of Flexicare … I have happy memories of the care I received. God Bless you all."

MG (client)

"I just want to say a huge thank-you for all the support you have given me in the last couple of months. I really appreciate it."

SL (employee)

"Thank you so much for all you have done. You have never let me down."

PB (Client)

"Many thanks for all the support and care we have received whilst our Mum G was ill. Both carers went beyond the call of duty - they were exceptional"

L&A W (Family Member)

"To all the carers and management at Flexicare, S and I would like to thank you from the bottom of our hearts for all your support and care when looking after our grandad "BW". We know that grandad enjoyed the carers visiting and the laughs that they had with him. Please pass this onto all the relevant carers. All the best for the future"

K+S (family members)

"Dear Ann, Please convey our sincere gratitude to all those that cared for mum (including yourself) for their dedicated care and friendship. I feel that your level of care and support-often beyond the call of duty-enabled mum to maintain her independence and fulfill her wishes of remaining in her own home"

A+J+P and family
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